Resources and Handouts for Teaching Communication Skills >>

Please note: These materials are copyrighted.  Feel free to reproduce these materials and modify them for your own use providing you acknowledge the source.  Also, we would be grateful if you would e-mail us about your use of the materials.  The reference is "© Monica Broome, M.D., University of Miami School of Medicine".  The e-mail is mbroome@med.miami.edu

Currently available:

Click here for a PDF file of a one page handout on Communication Skills for Saying No Effectively to a Demanding Patient.

Click here for a PDF file of a one page handout on Communicating with and Understanding the Demanding Patient

Click here for a PDF file of a one page handout on Communication Skills for Communicating with the Angry Patient

Click here for a PDF file of a one page handout on Non-Verbal Communication

Click here for a PDF file for the complete five page  handout on The Angry Patient Encounter, including the neuroscience of anger and a bibliography.

A series of pocket cards, containing common communication topics, formated and sized for lab coats, will be available here for downloading and laminating.

The first in this series is now available on the topic of Intimate Partner Violence (Domestic Violence)

Click here for a PDF file for Intimate Partner Violence